The applications to the event are closed.

To be an effective manager it is no longer enough to have superb technical skills – it is just as important that you have excellent people skills. Managing people, planning, communicating, delegating, motivating, managing performance, problem solving, and understanding team dynamics are some of the key skills you will need.

Government departments and agencies, like any business, increasingly seek long-term success based on strategic planning. This can be challenging but without it an organization will not achieve its goals. If you enhance your management skills you can develop yourself and your team and achieve your organization’s goals.

This workshop will help you develop the key skills for success in your organization.

What you will learn

This three day program is designed for managers to develop their tools and skills for managing people effectively. It is a practical programme to help managers get the best performance from their staff in a climate of ongoing change, economic challenges and uncertainty.

By the end of this programme you will understand:

• Your role as a manager
• How to manage yourself
• Your own management style
• Manage and communicate change
• Manage performance
• How to give effective feedback – a crucial management tool
• Personal action planning
• Delegation
• How to create team dynamics and encourage good relationships
• How to motivate people
• How to manage conflict
• Planning, making decisions, and problem solving
• Coaching

How you will benefit

The program will guide managers on the most effective methods for tackling and managing underperformance, increasing motivation, managing conflict and improving communication skills.

Who should attend

The workshop has been designed to bring together managers and team leaders in ministries of finance, line ministries, central banks, or other government agencies. All public officials who are in charge of managing are kindly invited to apply.