Facilitation and Presentation Techniques for Financial Market Supervisors: Training-of-Trainers

Workshop: November 26 – 28, 2019ILjubljana, SloveniaICentral Banking, Leadership for Managing Reforms

This training aimed at strengthening institutional capacities in sharing expertise of central banks (CBs) and financial supervisory authorities (FSAs). These institutions pay a lot of attention to knowledge and sharing of knowledge is for them of great importance. This workshop strived to better enable experts to share their knowledge and skills within their institution and externally. This workshop also helped them to more effectively present their findings, reports or in their every-day work.

How you could benefit?

We helped officials develop confidence and skills for delivering a dynamic, engaging and effective learning sessions and meetings. We reflected on the principles of adult learning and learning styles and equipped learners with facilitating and presentation techniques which they would be able to adopt when presenting their work back at work. We payed special attention on how to use participatory methods in learning sessions and meetings, give engaging lectures and keep the attention of the audience. We also considered implications of non-verbal communication, the importance of giving feedback and creating a safe and stimulating learning environment.

What you learned?

The whole event showcased the principles of participatory approach to learning. The workshop was designed in an interactive and practical approach, where participants worked in groups or individually on practical cases. They were encouraged to share their experience, recognize and encompass different perspectives, and work in teams by applying participatory and peer-to-peer learning methods.

This learning initiative was delivered in English.

By the end of this workshop, learners were expected to:

  • effectively present and articulate views and opinion
  • illustrate the usage of different presentation techniques
  • design effective learning session and meeting
  • summarize the specifics of adult learning
  • explain the participatory approach to learning
  • relate to different learning styles for themselves and others

Who should attended?

The workshop was primarily designed for experts working in prudential regulation and supervision who are occasionally involved in knowledge-sharing activities (workshops, seminars and conferences). More specifically, we were inviting:

  • employees from banking regulation departments, from banking supervision departments, and those from banking resolution units
  • employees that are involved in coordination of prudential supervision
  • other financial sector (insurance, pension funds, capital markets) regulators and supervisors
  • other representatives from central banks and financial supervisory authorities

Lead experts

Nina Dušić Hren

Nina is a psychologist, entrepreneur and soft skills coach. She helps business leaders and employees improve their public speaking, communication and sales skills. In her organization, Dober stik (Good Connection) she runs educations, facilitates workshops and organizes events. At this learning event she trained participants how to set objectives and prepare a compelling and well-designed presentation.

Matija Čarman

Matija heads the thematic area of central banking, he designs the learning program curriculum and facilitates learning events. Prior to proceeding with his MA in Bank and Financial Management, he worked as a business analyst in development and support of financial information system. He also holds BA in Business Informatics. 

Ajda Turk

Ajda is an expert in community building. As BA in Adult Learning she facilitates discussions and work in improving CEF learning approach (online and face-to-face), manages the Line Ministries Portal, and helps institutions become KnowledgeHubs. Her curiosity leads her to do a research in finding best solutions for the individuals to improve their performance and organizations to achieve their goals through learning. Ajda facilitated this learning event and guided participants to learn through their own experience new facilitation and presentation techniques.

Cvetka Mozoli

Cvetka is the office manager at the CEF. She is responsible for the physical environment that resonates with the participants, the CEF staff, partners and other stakeholders. She puts special attention to our learning environment and culture that encourages us all in learning, collaborating and performing everyday tasks. As a certified NLP Master Coach, Cvetka’s goal for the workshop was that participants recognized and used various learning and communication styles.

David Šturm

David finished his political geography thesis and is a certified soft skills trainer and facilitator. In the last eight years his main focus was leading workshops on teamwork and communication and facilitating different formats of meetings, trainings and corporate events. He designs, coordinates, facilitates and evaluates CEF learning aimed at strengthening line ministries' capacities to assess fiscal implications of structural reforms. He coordinates activities within a multi-beneficiary learning project addressing this field. David also leads the CEF’s online learning activities. The passion for learning and understanding the complexities of human behavior drove David to dive into neurolinguistic programing, learning and coaching approaches and the world of online learning.

Partners

This learning initiative was supported by:

Bank of Slovenia Slovenia's Development Cooperation