CEF Tax Coordinators' Meeting: Developing Knowledge Sharing Culture

Mar 1, 2023 Online No Fee

This meeting is the fifth activity of the initiative for developing a knowledge sharing culture in tax administrations, started in 2021. A series of meetings will help participants recognize the numerous benefits that knowledge sharing brings to every individual, team, and institution. Participatory meetings offer Tax Coordinators a platform for developing ideas, sharing knowledge, and learning from each other. In doing so, we aim to help them strengthen their capacity for systematic knowledge sharing in the long term.

About this learning event

A systematic approach to learning directly affects the institutions’ performance, helps them achieve better results faster and creates competitive advantages. Together with CEF tax coordinators, we will discuss possible ways for strengthening their capacity for systematic knowledge sharing, explore how it needs to be developed as a mental model change, and examine how to change the attitude and behavior of staff. We will also highlight the importance of the strategic development of human resources and effective institutional knowledge management. 

During the first four meetings, we identified the most crucial topics, which need to be addressed to bridge the gap in achieving institutional knowledge-sharing. After managing IT development, existence, and operational use of an information system or IT components during the second meeting, the third focused on staff development. The fourth focused on the legal systems and law procedures in tax administration. The fifth meeting will discuss the importance of developing high-trust relationships and leadership in tax administrations. 

A reflective presentation will focus on approaches to mastering yourself and provide you with examples of how to lead the team (how to enable conditions in which the teams can perform well). We will talk also about the connection between psychological safety and trust. 

Who should attend

CEF tax coordinators and other staff at tax administrations, responsible for training tax officials. HR managers are also invited to join us. 


  • Drikus Kriek, Dean of IEDC – Bled School of Management, Postgraduate Studies and Executive Director of the DBA Programe at IEDC-Bled School of Management
  • Hans Verschraagen, Tax and Customs Administration, the Netherlands


This learning initiative was supported by:

Ministry of Finance, the Netherlands Ministry of Finance, Slovenia