About this study visit

The visit aims to raise awareness of the importance of investing in knowledge management to strengthen and enhance the resilience of institutions. It is key that public institutions have a systematic understanding and invest in knowledge management as this can help organizations structure their processes, resources, and systems more efficiently. The learning activities will support institutions and teams to adopt practices that will allow them to act towards the concept of learning organizations.

As a knowledge hub, the CEF will share its experience in the transformation to a learning organization as we deem it beneficial for public institutions. Participants will discuss how to develop and sustain the culture that encourages and enables the free exchange of knowledge, insights, and experience as it drives a business toward the achievement of key strategic institutional goals.

The visit will involve representatives of regional tax administrations visiting the CEF. Through formal and informal meetings with relevant departments, participants will exchange experiences, learn from each other, and deepen their understanding of learning needs. This visit will also help to establish a broader network of relevant counterparts and a pool of experts.

Who should attend

CEF tax coordinators and other staff at tax administrations, responsible for training of tax officials from Bosnia and Herzegovina, Bulgaria, Moldova, and North Macedonia.

Practical information

Travel and accommodation costs for up to three selected participants from Bosnia and Herzegovina, Bulgaria, Moldova, and North Macedonia, will be covered by the Ministry of Finance of the Netherlands and the Ministry of  Finance of the Slovak Republic.

No fee will be charged for the officials working in the public sector. Coffee breaks and lunch during the workshop will be provided.

Partners

This learning initiative is supported by: