Operational resilience – the availability of critical financial services

Dec 9, 2025 Online No Fee
Dec 5, 2025 Monetary Policy Making and Financial Markets
English

About this learning event

In this webinar, experts from Latvijas Banka will open up how Latvia builds operational resilience to ensure the continuous availability of critical financial services. We will get an inside look at the national framework for critical financial services, cash and non-cash payments, how it is anchored in the national security law and specific regulation, and how Latvijas Banka coordinates efforts to keep services running even under severe stress or threats to national security.

Building on practical developments, the session will walk through concrete solutions such as offline payments for basic goods, the nationwide network of critical ATMs with enhanced back-up arrangements, and alternative channels for credit transfers when regular systems are disrupted. Participants will hear how these arrangements ensure that critical financial services remain reliably available to the public in crisis situations.

Duration: the webinar will take place at 10:00 CET.

Target audience

This webinar is designed for employees of central banks and financial supervisory authorities, ministries of finance. Employees from other competent authorities will also be considered for participation.

Faculty

- Ilze Posuma, Council member of Latvijas Banka
On June 9, 2022, Ilze Posuma was approved as a member of the Council of Latvijas Banka with her term of office beginning on July 2, 2022.

Ilze Posuma is Latvia’s representative on the Single Resolution Board, as well as a guest lecturer at the Faculty of Law of the University of Latvia. Ilze Posuma has a diverse academic background: a Master’s degree in Social Sciences in Law from the University of Latvia; a professional Master’s degree in Business Management and a qualification as a manager of companies and organisations from Rīga Stradiņš University (Latvia); and a Master’s degree in Cybersecurity Management from the BA School of Business and Finance (Latvia). In the 2000/2001 academic year, Ilze Posuma studied in the European and Comparative Law programme at the University of Oxford (the UK).

Ilze Posuma has been working at Latvijas Banka since 2005. Until 2022, she was the Head of the Legal Department and represented Latvijas Banka in the Legal Committee of the European System of Central Banks. From 2007 until 2014 she was a member of the Board of Latvijas Banka, and from 2014 to 2021, she served as Deputy Chairperson of the Board. Before joining the Bank of Latvia, from 2001 to 2005, Ilze Posuma held positions related to jurisprudence at Latvian credit institutions. From 2001 to 2004, she was a lecturer at the Faculty of Law of the University of Latvia.

- Igors Fleitmanis, Head of Operational Risk Management Department
Igors Fleitmanis has acquired professional higher education in Business Administration from Turiba University and a Master's Degree in Business Administration from the University of Latvia as well as international certificates in the areas of operational risk management and business continuity management.

He started his career at the Security Department of Latvijas Banka in 1994. As of 2005, Igors Fleitmanis is responsible for the business continuity risk management process at Latvijas Banka and, as of 2019, heads the Operational Risk Management Department.
Igors Fleitmanis represents Latvijas Banka on the Eurosystem/ESCB Organisational Development Committee.

- Harijs Ozols, Head of Information Technology Department
Harijs Ozols has obtained a Professional Master's degree in software engineering and programming from Riga Technical University.

From 1992 to 1994, he worked at Latvijas Banka as a Senior Programmer and the Head of the Programming and System Implementation Group. From 1994 to 1997, Harijs Ozols was employed as the Deputy Head of the Information Systems Department of Latvijas Banka, since 1997 – the Head of the Information Systems Department.

Harijs Ozols represents Latvijas Banka on the Information Technology Committee of the European System of Central Banks.

Partners

This learning initiative is supported by:

Bank of Slovenia Bank of Latvia